Privacy Policy
This Privacy Notice for Yarn Addicts Ltd ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you
-
Visit our website at http://www.yarnaddicts.co.uk or any website of ours that links to this Privacy Notice
-
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at
What information do we collect? We collect the following information - Name - Address - Email Address - Telephone Number - Payment details
How do we collect this information and what is it used for? We collect this information when you create an account with us and purchase one of our fabulous products. If we didn't collect this information, we would not be able to deliver your chosen yarns straight to your door!
How do we store your personal information and how is it shared? Our company is hosted on the Wix.com platform and so your data is stored securely by them. We may need to share your personal infomation in the following situations: - Business transfers - we need to share your information with payment processing companies (such as Stripe, Paypal etc) and with the delivery company (e.g. Evri) to fulfil your order. - Your information may also be shared with out staff members and professional service providers. - If required under legal obligations, we may also share yourr information with the police, legal advisors, regulatory bodies and HMRC in exceptional circumstances.
Cookie Policy We use cookies to gather information when you interact with our services such as saving your shopping basket as you shop. Cookies allow us to tailor your experience personally for you by remembering information including your likes and dislikes to improve your shopping experience. We also use cookies for statistical analysis which allows us to improve our website as a whole. You can choose whether to accept or decline cookies but some web browsers automatically accept them for you.
Your privacy rights You have rights under the data protection laws which includes: - The right to request a copy of your personal information - The right to request erasure of your personal information - The right to change your personal information - The right to withdraw consent to access your personal information - The right to unsubscribe from marketing and promotional communications. If you do not want us tok process your data please contact us at yarnaddictsuk@gmail.com
Privacy Policy Updates We reserve the right to modify and update this provacy policy at any time. If we make any changes we will detail these clearly on our website and notify you that it has been changed.